Opening access to help manage demand: dichotomy or opportunity?
External speakers will be coming to talk to the Medical Stats team and anyone else who is interested in:

Routinely collected healthcare data
GP access and appointment scheduling
Reasons for consultations in primary care
Improving patient experiences in primary care
Alternative modes of primary care consultations
Opening access to help manage demand: dichotomy or opportunity?

askmyGP is a system designed to allow patients to submit their issues to their GPs more easily and 24/7. By providing GPs with workflow management and a variety of communication options, it allows practices to provide a quicker and more tailored response to those submissions and gives practices analysis tools (including patient feedback) to paint a picture of how well they are doing. Ian Barratt and Steve Black from GP Access Ltd will explain the philosophy underpinning askmyGP and the data now available for research purposes (over 800k requests and 26k items of patient feedback submitted since September 2018). The system is currently running at ~100k submissions and 3k items of feedback each month).
Date: 30 September 2019, 11:00 (Monday, -1st week, Michaelmas 2019)
Venue: Gibson Building, Woodstock Road OX2 6HE
Venue Details: First Floor, Room 3
Speaker: Various Speakers
Organising department: Nuffield Department of Primary Care Health Sciences
Organiser: Associate Professor Clare Bankhead (NDPCHS, University of Oxford)
Part of: Nuffield Department of Primary Care Health Sciences Seminars
Booking required?: Required
Booking email: clare.bankhead@phc.ox.ac.uk
Audience: Members of the University only
Editor: Dan Richards-Doran