Engineering the patient-provider experience


BOOKING REQUIRED, ONLY 7 SPACES LEFT. IF INTERESTED PLEASE CONTACT jillian.fardon@phc.ox.ac.uk.

Dr. Montague’s research uses human factors and human-computer interaction methodologies, design principles and theories to understand health care systems to promote safety and patient-centered care. At present, Dr. Montague explores the role of trust between people and technologies in health care work systems. She looks at organizational and design factors that effect both workers and patients with the overall goal of understanding technology mediated interactions and designing new and effective health technologies. Her lecture will discuss her work with modeling to understand how patients and providers interact in primary care environments. She will also discuss the challenges and opportunities for designing future health care systems. Enid Montague PhD, Associate Professor, College of Computing and Digital Media, DePaul University