OxTalks will soon move to the new Halo platform and will become 'Oxford Events.' There will be a need for an OxTalks freeze. This was previously planned for Friday 14th November – a new date will be shared as soon as it is available (full details will be available on the Staff Gateway).
In the meantime, the OxTalks site will remain active and events will continue to be published.
If staff have any questions about the Oxford Events launch, please contact halo@digital.ox.ac.uk
To reserve a time to meet with the speaker, please register at the following form:
docs.google.com/spreadsheets/d/1kLjBd5V63u3W1DGy6lgtS8S9YcbM_dTHDk767ItZwfM/edit#gid=0
Abstract:
We investigate whether managers can be made to matter for firm success by reducing personnel turnover. We carry out a field experiment in a retail chain with 238 stores and 7,700 employees. Our main treatment consists of a communication to managers which makes the problem of personnel turnover salient and asks them to do what they can to bring turnover down. We observe a reduction in quit rates of up to a third compared to the control group, an effect that is persistent over nine months. The treatment effect vanishes afterwards, but after a reminder treatment with a similar communication, we, again, observe a fall in personnel turnover of the same magnitude. Through numerous surveys, we identify the mechanisms; treated managers interact more frequently with their employees, and employees report more managerial attention and support.
Download the paper:
www.gsb.stanford.edu/sites/gsb/files/ame_06_17_friebel.pdf
