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Sassy Molyneux: How patients’ perspectives can contribute to improved service delivery
Jacquie Oliwa: Using process mapping to understand patient journeys through hospital
Lisa Hinton & Dorothy Oluoch: Understanding patient experiences and using experienced based co-design (EBCD) to redesign pathways
Mary Chambers & Mwanamvua Boga: Participatory interventions to strengthen health worker emotional well-being and communication
Claire Blacklock: What do social networks have to do with changing services
This seminar is chaired by Sassy Molyneux
