Webinar 1 | Working-class Professional Service and Administrative Staff in UK Higher Education: Reflections on Reward, Recognition and Responsibility

The professional experiences of non-academic, professional services and administrative staff have been well documented in recent years. From work around professional identity, contribution to research culture and personal development, the role of non-academic staff in higher education in the UK has focused fundamentally on their human capital and contribution to their working environment. Over the last fifteen years, academic research has documented the personal, experiential side of different stakeholders within university spaces, and particularly how these experiences relate to both protected and non-protected personal characteristics. As yet, the connection between social class and the personal lives and perspectives of staff who occupy non-academic roles has been scarcely made. This presentation draws on a series of interviews conducted as part of research for an EdD Doctor of Education award. The research drew on the experiences of thirteen people working in UK Higher Education who self-defined both as working-class and as either professional services or administrative staff. Exploring career pathways, progression, and opportunities for development it discusses the perspectives and insights from people currently working in UK Higher Education.