Oxford Events, the new replacement for OxTalks, will launch on 16th March. From now until the launch of Oxford Events, new events cannot be published or edited on OxTalks while all existing records are migrated to the new platform. The existing OxTalks site will remain available to view during this period.
From 16th, Oxford Events will launch on a new website: events.ox.ac.uk, and event submissions will resume. You will need a Halo login to submit events. Full details are available on the Staff Gateway.
This session explores how interviews can be used effectively as a Voice of the Customer tool in CI work, helping teams capture what customers say, need and experience. While they offer rich, honest insight into customer needs and behaviours, interviews are often underused; this session shares practical techniques, inclusive approaches and real world lessons from CI practitioners.