What’s in a (performance) number? And how do we use it?

In this session, we will be using the Life Chances Fund projects’ data as a starting point for a conversation on how to use performance measures to improve public services. Together with a group of practitioners working with performance data, we will discuss the uses of performance data and how different audiences interpret these data. We will also hear from an academic about behavioral public performance and dive deep into the biases in people’s perception and use of data, and lessons for practitioners and policymakers.