OxTalks will soon move to the new Halo platform and will become 'Oxford Events.' There will be a need for an OxTalks freeze. This was previously planned for Friday 14th November – a new date will be shared as soon as it is available (full details will be available on the Staff Gateway).
In the meantime, the OxTalks site will remain active and events will continue to be published.
If staff have any questions about the Oxford Events launch, please contact halo@digital.ox.ac.uk
Disputes between colleagues can have a significant impact on performance and wellbeing as well as affecting patient experience and safety. This course is designed to help healthcare professionals understand how and why conflicts arise within and between teams, as well as what they can do to try and resolve issues.
This course aims to help participants:
understand the causes and impact of colleague to colleague conflict in a healthcare context
appreciate different types of conflict personalities
identify how conflict develops
learn de-escalation strategies.