Unconscious processes in healthcare organisations

Unconscious processes in healthcare organisations: taking a different perspective on clinical and leadership challenges in the NHS

Life in the NHS is often stressful and anxious for clinicians and managers alike. How we individually and collectively manage our stress and anxiety shapes the organisational culture and this, in turn, influences our experiences of working in it. One way to view these issues is from the systems-psychodynamic perspective, with its focus on person, role, task, authority and social defences.

This workshop will interest anyone curious about our attitudes to providing and receiving healthcare, about the scandals that periodically rock the NHS, and about the “difficult colleagues” we often encounter. Relevant to front line clinicians but especially to leaders and managers, the workshop will explore how a psychological approach to work, organisation and each other can help us to deal with the turbulence and troubles that so often seem to beset us in the NHS.

9.00am – Sign in with tea and coffee (Stables Bar)
09:30 – Workshop Starts (Lecture Theatre)
11:00 – Break for Tea and Coffee (Stables Bar)
11:15 – Workshop Resumes (Lecture Theatre)
13:00 – Workshop Close followed by lunch (Dining Room, Radcliffe Observatory)

EP Abraham Lecture Theatre
Green Templeton College
43 Woodstock Road

About the speakers:

Dr Tony Berent trained in Medicine in Cambridge and Oxford, qualified in 1983, and did junior medical jobs in Oxford, Bath, London, Geneva and Sheffield. He returned to Oxford in 1987 as a Medical Research Council Training Fellow, studying the pathogenesis of severe malaria, and became a Lister Institute Research Fellow in 1990. Following completion of specialist training in Infectious Diseases and General Medicine, he developed interests in staphylococcal pathogenesis and musculoskeletal infection. In 1997 he was appointed Consultant Physician-in-Charge of the Bone Infection Unit at the Nuffield Orthopaedic Centre (NOC), leading its development as a multi-disciplinary unit dealing with all aspects of bone and joint infection. He was Medical Director of the Nuffield Orthopaedic Centre [NOC] NHS Trust from 2004 to 2011, and following organizational merger, of Oxford University Hospitals NHS Trust from 2014-2018.
He now works as an organizational consultant and executive coach. He is a Founding Senior Fellow of the Faculty of Medical Leadership and Management, an Associate Editor of the online journal BMJ Leader, and a Senior Associate Tutor in the University of Oxford’s Department of Continuing Education. He obtained his Masters’ degree (with Merit) in Leading and Consulting in Organisations from the Tavistock and Portman NHS Foundation Trust, London, in 2018; is an accredited Analytic-Network Coach; and is an Associate of FMLM Applied and of the leadership development company Practive. His passion is to support the development of psychologically-sophisticated and compassionate leaders, especially in healthcare. A recent graduate of the “Couch to 5K” programme, he ran his first half-marathon in October 2019 and aspires to going further, faster and higher, particularly on skis.

Dr Ivor Byren trained in medicine in Cape Town and subsequently undertook further training in New Zealand, the UK and the USA and specialised in Infectious Diseases. He was appointed a full time Consultant Physician in 1993 with the then Radcliffe Infirmary and subsequently the Oxford University Hospitals NHS Foundation Trust. Ivor is also an Honorary Senior Clinical Lecturer at the University of Oxford and a retired Royal College of Physicians Tutor and Examiner. He has held a number of leadership roles including that of Lead Consultant for the Bone Infection Unit, Clinical Director of a large hospital directorate and Associate Medical Director. Since 2016 Ivor has devoted himself to NHS management and human factors interventions at the Oxford University Hospitals NHS Foundation Trust. More recently Ivor has been appointed Director of the Medical Workforce with a portfolio which includes appraisal, revalidation, job planning, mediation and investigations. Ivor has experience of Group Relations Conferences through the Organisation for Promoting Understanding in Society (OPUS) and is currently completing a master’s degree in Coaching and Mentoring Practice at the Oxford Brookes Business School.