COURSE DETAILS
The ability to influence others is a significant skill in any walk of life. This workshop will explore the impact of our communication preferences on others when seeking to influence. By also understanding the thinking process that underlies people’s decision making, we can use learnable skills to help people say ‘yes’ to us. The aim is always to influence others to the right decision, not just the decision we may want.
LEARNING OUTCOMES
After attending this workshop you will:
 Understand the impact of your own communication preferences when seeking to influence.
 Review how people think things through when making decisions and develop skills to positively impact the thinking process.
 Plan for the right outcomes and work out a healthy motive for the influence conversation.
 Help people say ‘yes’ to you.
 Understand the role of emotions when seeking to influence.
 Spot and adapt to the communication style of others to better land your message.
 Develop assertive communication skills.
 Plan for, and practice, an influence conversation.